Your roof is an integral part of your home. It protects your house from water damage, insulates it from the sun, and keeps you safe and warm year-round. Since your roof is so important, you don’t want to hire just anyone to work on it. But how can you tell which roofing companies are reputable?
Finding an excellent roofing contractor is about more than just getting several quotes and choosing the lowest one. What if the company with the lowest bid uses interior materials? What if they don’t communicate clearly or stop responding when you have problems with their work? These are real concerns when you hire a roofer, and they are all excellent reasons to take your time when choosing a roofing company.
Rather than just focusing on the numbers, take these four steps to ensure you hire an excellent roofer.
1. Read Reviews
If other customers have had a good experience with a roofing company, it stands to reason that you will, too. Take the time to read reviews, both positive and negative, about any roofing company you’re thinking of hiring. Read reviews on multiple third-party sites, not just on the company’s own website. This way, you can be more assured that the reviews are unbiased and come from real customers.
As you read the reviews, look for patterns. Do multiple reviewers mention, for example, that the roofing company was always clear in their communication? If so, you can assume this is their ordinary way of doing business. Look at any photos included in the reviews, too. Some of the roofs may not be your style, but do they still look tidy and attractive? Remember that a reviewer wanting to share a picture of their roof usually means they’re pretty impressed with how it looks.
2. Look Into Their History
There are some fabulous new roofing companies out there. But in general, you are more likely to get excellent service from a roofing company with a long, stable history. If they have been in business for years, this demonstrates customers have been happy with their work and continued hiring them.
A long track record also reassures you that if something happens with your new roof, the company will still be around to take care of it. When you hire a newer roof company, there is a greater chance they’ll have closed up shop a year from now when you notice a popped nail or a loose gutter.
3. Hire Someone Local
You always want to hire a roofing company with headquarters in your local area when possible. This way, they will be easier to schedule if you need repairs or maintenance in the future. Local companies also have more of an image to uphold. They want to maintain a good reputation and do good work as a result. Local roofers are also more familiar with the particular climate challenges and roofing trends in your area. This means they can better recommend roof materials that satisfy your needs.
When you hire a local roofing company, your money also stays local. The company likely spends money at other local shops. They hire people who live in the area and get involved in local charities. This is actually an excellent way to find an excellent roofing company. If you see a roofing company sponsoring a local event or charity, they’re good to call. Don’t hesitate to ask your local friends which roofers they recommend.
4. Give Them a Call
Give them a call when you find a roofing company that sounds like a good bet. Whether you immediately schedule a quote or just ask about their services, pay attention to their communication style. Are they prompt in returning your calls or emails? Are they happy to answer your questions and tell you more about their work?
Here’s something else to keep in mind as you communicate with various roofing companies. The best ones will set your expectations, and then when it comes time to move ahead, they’ll exceed those expectations. If a roofing company instead seems over-promising and under-delivering, they’re probably not at the top of their game.
With so many roofing companies to choose from, it’s worth ensuring that you’re working with the best. A good roofing company will communicate clearly, use quality materials, and stand behind their work with a good warranty. Don’t just go with the lowest quote. Go with the quote from the best company.
If you’re looking for a roofing company in the Greater Cincinnati area, don’t hesitate to contact Titan Siding and Roofing. We proudly offer customers superior products, a professional approach, and first-class workmanship.
